Manitoba RN eJournal August 2009

Watch for Registration Renewal Materials in September

Watch your mailbox or your email inbox for registration renewal information next month. If you are a new registrant or renewed online last year, you’ll receive a postcard from the College with information about the 2010 renewal and an email with a link to the online renewal form by mid-September. Others will receive a paper package through the mail about the same time. If you have not received yours by end of September, contact the College.

To allow sufficient time for data entry and the processing of more than 12,000 registration applications before the end of the year, an administrative deadline of November 15, 2009 has been set for the return of your renewal form and payment of fees. A late fee will apply to any renewal received after the November 15, 2009 administrative deadline. The $50 late penalty ($52.50 including GST) is in addition to the registration renewal fee payable by the member. A certificate of practice will not be issued until all fees and penalties are paid.

If your email address or postal address have changed within the past 12 months please ensure you have reported it to the College so we are sending the information to the correct address. Outdated addresses cost both time and money and result in delays in you receiving your renewal information. Report address changes via email to registration@crnm.mb.ca. Simply tell us your name, registration number and your old and new address information.


Upcoming Professional Practice Series Session - Mean Girls is Not Just a Movie: Bullying In The Workplace

Guest Speaker: Pam Marshall RN LLB LLM, Director of Patient Relations, Scarborough Hospital

Tuesday, September 8, 2009
18:30 – 20:30
CRNM Boardroom, 890 Pembina Hwy
Available In-House Only

Wednesday, September 9, 2009
10:00 – 12:00
Available via MB TeleHealth Only

Wednesday, September 9, 2009
14:00 – 16:00
CRNM Boardroom, 890 Pembina Hwy
Available In-House Only

Is there a bullying problem in your workplace? What does bullying or horizontal violence look like and how do you know if you have a problem? What are the causes and contributing factors? The College of Registered Nurses of Manitoba is pleased to welcome back Pam Marshall RN LLB LLM to address these important questions.

Pam is the Director of Patient Relations for the Scarborough Hospital, Canada's largest urban community hospital. In that role she works to promote positive patient relations initiatives among staff, visitors, patients and their families. She works with staff and physicians to facilitate the resolution of patient complaints and provides facilitation and mediation services to resolve issues between and among staff, physicians, patients and families. She also provides education on conflict resolution, culture change, communication and team building.

Pam is a registered nurse, lawyer, mediator and healthcare consultant. She received her law degree and her Masters of Law in Alternative Dispute Resolution (ADR) from Osgoode Hall Law School in Toronto. Pam has provided dispute resolution consultant services including mediation, coaching, facilitation and educational sessions to individuals, healthcare facilities, regulatory bodies (including CRNM), human rights commissions and other organizations in Canada and the U.S.

Previously Pam was an Associate Director at Osgoode Hall Law School and has been an invited lecturer at Osgoode, the University of Toronto Physician Leadership Program and the University of Manitoba. She was also a senior manager at the College of Nurses of Ontario and in that role she facilitated the resolution of numerous healthcare complaints.

Pam is the author of a number of articles on the use of mediation and other dispute resolution techniques in healthcare and is a frequent presenter at conferences in Canada and the U.S.

There is no cost to register for these sessions. Registration is on a first come, first served basis as spaces are limited for in-person and MBTeleHealth. (Please note there will be no teleconference lines for these sessions.) Please register at least one week in advance by contacting Melva Nordquist, Administrative Coordinator for Nursing Practice by email at mnordquist@crnm.mb.ca or call toll free in Manitoba (800) 665-2027 ext 235 or in Winnipeg 774-3477 ext. 235.


Canadian Healthcare Safety Symposium Webcast Available

From October 22 – October 24, 2009, the Canadian Healthcare Safety Symposium “Human Performance and Healthcare Safety” will take place in Montreal. Any organization can offer webcasting of the Symposium at no cost for registration. Highlights include: individual variability and error proneness; a critical review of simulation and how we train healthcare providers; pros and cons of new technology to enhance communication; communicating in teams measuring competency; and the patient’s story. Keynote speakers include Rene Amalberti and Vincent Lam. The advance program can be viewed www.buksa.com/halifax/program.htm. The webcast program and schedule is available at www.buksa.com/halifax/webcast.htm.

To order the webcast, follow these steps:
  1. Check www.buksa.com/halifax/webcast.htm for webcast technical requirements and tips on webcasting.
  2. Secure a venue.
  3. Email Sean Jones at Halifax@buksa.com and include the following information:
    • Site name
    • Site location
    • Name of Local Liaison
    • Local Liaison Phone
    • Local Liaison Email
All sites and contact information will be posted on the Manitoba Institute for Patient Safety website at www.mbips.ca


Report Your Change of Address Promptly

If you have changed your name, address, phone number, fax number or email address you are required to advise the College within 30 days (CRNM Bylaw XIII). Registration Services will take address changes over the telephone. We will require: your full name, registration number and your old and new address. You may call Registration Services at (204) 774-3477 or toll free (within Manitoba) at 1 (800) 665-2027. Address changes may also be emailed to registration@crnm.mb.ca. Remember, we can’t send your registration renewal information or RN Journal without your correct address.