Complaints, Discipline & Appeals Process
Beginning May 31, 2018 all conduct matters will be considered under The Regulated Health Professions Act.
If you are concerned about the practice or conduct of an RN, we encourage you to begin by talking about the problem directly with the RN or their supervisor. This often resolves the issue and allows you to get the information you need. Many complaints are the result of poor communication or misunderstandings.
While RNs aim to provide safe, competent care, sometimes an issue arises and a complaint becomes necessary. These are the steps you should follow to make a complaint:
The CEO/Registrar will review your complaint, as well as the response from the RN(s) named in the complaint. The CEO/Registrar can refer the matter to the Investigation Committee.
Tracey Legary RN, Manager of Professional Conduct
Toll-free: 1-800-665-2027 (Manitoba only)